Is Joy! really made in NZ?
It really is! Joy! is 100% Kiwi owned and operated. Each mattress is made right here in the Sleepyhead factory in Auckland.
Do I need to flip the Joy! mattress?
There's no need to flip your Joy! mattress, but we recommend rotating your mattress every two weeks for the first four months, then every three months thereafter. By maintaining your mattress, you're helping to ensure that your mattress wears evenly across the sleep surface.
Can I pack my Joy! mattress back in the box?
Unfortunately, no! Your Joy! mattress was rolled and packed under machine pressure, so once it’s out, it's out and can't go back.